Amazon is looking for an talented, detail-oriented individual to join our Data Center Engineering Operations Team in Frankfurt. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

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Key job responsibilities

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. They are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.
Also expected from the CE is the ability to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

Responsibilities:

• Train and support Engineering team in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations.
• Implementation and execution of site/equipment-specific training exercises includes, but not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
• Operate independently with limited direct management
• Assist in the design and build out of new facilities
• Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
• Perform root cause analysis of equipment failures
• Troubleshoot and report of facility and data sever-level events within internal SLA
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Assist in recruiting efforts for the same
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Provide metric availability reporting on a weekly basis

Physical Requirements:

• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

Competencies:

• Proven experience of reading SLDs and control schematics.
• Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
• Ability to prioritize in complex, fast-paced environment.

About the team
AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.