Provides after hours on-call support. Facilitates the knowledge repository for all technical support. Reviews information and supports the compilation of……
Proficiency in using support ticketing systems (Zendesk, Freshdesk). 2-3 years of experience in a customer support role, preferably within the payments or……
Position Type: Permanent, Full-time. We are looking for an analytical, data-driven professional with a passion for data quality and process optimisation to join……
Reporting directly to the Data Quality manager, the analyst will ensure that the data our GTM teams rely on is accurate, complete, and trustworthy.…
Analyze complex financial data sets using SQL and spreadsheets to support daily billing operations, with a strong focus on transaction matching and payment……
The IT Support Analyst (m/f/d) will be based in Blieskastel for a permanent contract. As an IT Support Analyst (m/f/d), you will report to the IT End User……
Design, build, and maintain dashboards for sales, inventory, and operational reporting to support real-time and strategic decision-making as part of strong……
Deliver actionable insights and recommendations to support product development. Partner with Product Managers and stakeholders to understand business challenges……
Conduct user acceptance testing and support investigation of questions, issues, and defects; Your main tasks will include gathering requirements analysis,……
Provide timely first-level (and basic second-level) IT support to end users. 1–3 years of experience in an IT support or service desk role (internship or……
As part of the DT systems support team, provide Tier 1 operational. A minimum of 6 months experience in IT operations or providing Tier 0/1 IT support.…
Provide supervision to procurement analysts. Must have at least 3+ years of strong knowledge and working experience with a CMDB and the specific business……
Keep contact with stakeholders and deliver high quality results independently, support removing road blocks and and manage escalations proactively.…
Around 3 years’ experience as a data analyst in a buy or sell-side environment. Data Collaboration & Empowerment: work closely with cross-functional teams to……
Du berätst Mitarbeitende bei IT-Fragen und unterstützt sie technisch im Rahmen des 1st- und 2nd-Level-Supports, indem Du Soft- und Hardware-Probleme im PC-, Mac……
In this high-impact, customer-facing position, you’ll work directly with pharmaceutical, biotech and medical device companies to implement Veeva’s technology……
Contribute to impactful work and guide decision-making across planners, assessment analysts, operational environment analysts, and senior stakeholders.…
Develop custom code, configure Veeva software and contribute to solution design under the guidance of experienced technical and migration architects; support……
To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.…
Working experiences as consultant or data analyst (skilled with SQL and spreadsheets). The vision of our OpenData product is to help life sciences industry……
Analytical Mindset: Ability to take raw operational data and turn it into meaningful reports and "governance-as-a-service" for other IT departments.…
You are a curious and proactive analyst who enjoys solving business problems with data. Onboarding Squad: Analyze and improve the customer onboarding journey to……
You will report directly to the project manager and support various projects with varying degrees of complexity. WHAT WILL HELP YOU TO FULFILL YOUR ROLE.…
Develop test cases and support User Acceptance Testing (UAT) activities. Together we ensure that everything runs smoothly - whether it's a coffee machine,……
This role will support the teams building Grafana Assistant, our synchronous chat experience; Investigations, our asynchronous AI workflow for incident analysis……
Work on multi-faceted collaborative projects with international clients and media partners with a focus on the healthcare sector (Hospitals, Nursing Homes etc.)……
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
For our location in Berlin, Germany, we are looking for a
Digital & IT Support Analyst (m/f/d)
The IT analyst is focused on the support of business processes and digital solutions and acts as a key internal resource, drives effective utilization, configuration, and continuous improvement of IT systems to enhance operational efficiency and ensure data integrity. While contributing to solution design and implementation, the role also ensures the stable operation of IT services through hands-on support activities. Operating within a globally distributed IT team, this role combines engineering responsibilities with operational support for onsite and regional environments, including manufacturing systems. The position plays an active role in digital transformation initiatives, translating business needs into scalable technical solutions while maintaining reliable day-to-day IT operations. The position is located is in our Berlin Commercial Headquarter in Berlin Mitte, weekly presence in our Technology Center in Berlin Adlershof is also required.
Key Responsibilities
Subject matter expert for IT systems and solutions involving applications, infrastructure, and end-user technologies
Translation of business requirements into technical solutions and system configurations
Driving digital improvements and quick wins using M365, Power BI, and AI-based tools
Overall IT systems support (Windows, Android, iOS, Wyse Clients, barcode scanners, PLCs, etc.) across onsite and remote locations
Installation, configuration, and troubleshooting of hardware and software
Identification, diagnosis, and resolution of incidents and service requests, including escalation where required
Remediation of cybersecurity threats in line with corporate standards
User guidance, training, and enablement for IT systems and processes
Additional Responsibilities may include
Documentation and records management
Process guidance and onboarding support for employees
Participation in Digital & IT projects and global initiatives
Vendor engagement and coordination
Requirements
Completed apprenticeship as IT specialist for system integration, bachelor’s degree, or equivalent technical education
2–3 years of experience in IT support and/or engineering-related roles
Strong knowledge of the M365 ecosystem and cloud-based applications
Proven support experience with business applications (CRM, ERP, MES)
Solid understanding of IT infrastructure (WAN, LAN, network, servers, cloud environments)
Hands-on experience with Windows domain environments, including command-line and scripting tools
Advanced level of English
Desired Skills
Experience with scripting or modern programming languages, as well as data and automation
Familiarity with Active Directory and deployment/imaging solutions
Understanding of process optimization and digitalization approaches
Additional language skills (e.g., Polish or Spanish) are an advantage
High level of integrity and confidentiality
Experience with IT service management tools (e.g., ServiceNow)
A job that shapes a life.
Corning offers you the total package.
Your well-being is our top priority. Our Compensation & Benefits package supports your health and well-being, your financial goals, and your career—from day one.
Company-wide bonuses and long-term incentive programs are linked to key business results, ensuring you're rewarded when the company succeeds. When Corning wins, we all win.
Our health and well-being benefits include company-funded retirement plan, paid leave, and an Employee Assistance Program (EAP) to support you and your family.
Getting paid for our work is important, but feeling valued and recognized motivates us even more. That's why Corning offers a recognition program to celebrate achievements and recognize colleagues who deliver exceptional performance.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.