Shape & Create - And make it happen!

Sales Manager, South Korea, Bathroom&Wellness, Villeroy&Boch

Home base in Seoul, South Korea

Main Objectives / Area of impact / Influence on business and organisation : Responsibility for accomplishment of sales-/ revenues

and profit targets in the assigned region. Secure and develop/increase sales via Distribution, Retail, E-Commerce & Project channels in South Korea based on the strategies developed for the region in terms of brand building, assortment, pricing, presence, marketing.

Main Position Tasks :

1. Business Development and Sales - Plan and oversee the execution of South Korea’s sales efforts, contributing to organizational revenue and growth targets.

• Provide inputs to the line manager to support the development of strategic initiatives to achieve the business targets from the assigned country.
• Understand and effectively communicate Villeroy & Boch’s value proposition to its dealers, influencers, and end customers
• Maintain awareness of market trends including customer preferences, competitive action, new product introductions, etc. in the assigned country.
• Support the formulation of annual business plans for the country by providing related input.
• Cascade the sales forecast and budget for the country by weekly.

2. Efficient and Effective Dealer Operations – Monitor, guide and support distributor/dealers to help them achieve their targets.

• In weekly visits to the dealer showrooms, inspect adherence to display and design standards; display of new products; branding requirements etc.
• Quarterly stock audits with the Distributor/Dealers & take necessary actions to maintain a minimum amount of stock and liquidate discontinued or slow-moving SKUs.
• Conduct trainings for the showroom staff to ensure that they are adequately informed about new and existing V&B’s products and their features.
• Escalate any issue or risk that the distributor/dealer may be facing and work with the line manager to develop strategies to mitigate the same.
• Report and review achievement of targets and budgets on a monthly / weekly basis.

3. Project Channel Development - Tracking & Lifecycle Management

• Generate new leads and interact directly with end customers to help build up sales.
• Develop and maintain strong relationships with Developers, Architects, Interior Designers, QS Consultants, Contractors
• Monitor project progress across all phases—from specification to tender to final delivery.
• Ensure the original specification is upheld through transitions in project stakeholders.
• Update and manage the CRM pipeline with accurate data and status updates.

4. Market Research & Insights:

• Stay informed about market trends and competitor offerings to identify opportunities.
• Provide feedback to management on business partners’ preferences and emerging demands.
• Participating in industry events and networking opportunities to expand market reach.

5. Order Generation and Processing – Accountable for quotation submission and order fulfilment to achieve the sales & revenue targets for Korea.

• Understand customer requirements and work on submitting both technical and commercial aspects of the quotations on time.
• Support the negotiations with major customers and with customers, dealers, and internal finance teams in order to ensure final conversions.
• Accompany influencers or end customers in sample checks at dealer showrooms.
• Once the order has been approved, receive PO from the dealer and provide forecast to the SCM team.
• Receive PI if stock is available, else coordinate with SCM to arrange for those materials.
• Track the shipments with SCM and distribution warehouses and escalate any issues related to order delays.

Requirements on Skills and Knowledge:

• Leadership Capabilities
• Results-driven with a strong sales acumen.
• Excellent problem-solving and decision-making skills.
• Adaptability and resilience in a competitive market.
• High level of professionalism and integrity.
• Strong organizational and time management abilities

Think outside the box with us! #shapeandcreate