• Assist lecturers and staff with AV set-ups and minor technical issues.
• Communicate work orders and pending repairs to Facility Manager and/or vendors, in support of Operations Manager to ensure timely completion.
• Support the Operations Team in maintaining accurate inventory lists for three facilities.
• Support departmental compliance by accurately preparing and maintaining required documentation for scheduled maintenance, all purchases, and general bookkeeping.
• Occasionally attend maintenance appointments.
• Perform other duties as assigned by the Operations Manager and the Site Director.

• Maintain office supply inventory, files and records, and internal and external mailing lists.
• Manage and route mail, phone, and email correspondence.
• Assist in the scheduling of NYU Berlin’s classroom and workspace occupancy.
• Coordinate the rental of equipment (e.g. as locker keys, phones, and AV equipment).
• Direct students, faculty, and guests to the appropriate contacts for specific questions.
• Conduct daily classroom rounds to ensure readiness, general cleanliness, and proper functionality of all equipment.
• Perform general office clerk duties and errands (e.g., post office visits).

• Assist in making bookings and reservations for events, class trips, and student excursions.
• Occasionally accompany students on extra-curricular excursions, with a specific focus on the logistical and administrative aspects.
• Provide logistical support during meetings or special events (e.g., catering, room set-up) in collaboration with team members and vendors.
• Collaborate with the Program Administrator, Global Research Initiatives in the implementation of conferences and academic workshops.

• Successful completion of a Bachelor’s degree.

• Minimum of 2-year experience in the field of administration or equivalent areas.
• Previous experience living, working, or studying abroad (preferably in North America).

• Outstanding German and English language skills (bilingual preferred).
• Excellent intercultural and interpersonal communication skills.
• Refined writing skills (in both English and German).
• Service excellence and professional demeanor when interacting with a diverse body of students, lecturers, staff and external vendors.
• Strong ability to prioritize and multi-task with a creative, positive, and proactive approach towards problem solving, sometimes under tight deadlines.
• High level of flexibility and attention to detail.
• Strong sense of teamwork as well as the ability to work independently.
• Ability to work on a few Saturdays per year.
• Strong sense of curiosity about the US education system and higher education in general.
• Familiarity with presentation/classroom/office technology.
• Familiarity with macOS, Microsoft Windows, Google Suite, and Microsoft Office.

Required Work permit

• A work permit for Germany valid through July 2028.

Preferred Experience, Skills and Abilities

• Previous experience working in an academic and service-oriented environment.
• Genuine interest in getting to know a very diverse set of international students and faculty every semester.
• Experience with Adobe Creative Suite.
• Commitment to the values of accessibility, diversity, equity, inclusion, belonging, and sustainability.

Additional Benefits

• Mentoring and regular one-on-one meetings with supervisor(s).
• An exciting opportunity to be an integral part of a dynamic and growing program of the largest university study abroad provider globally.
• Rewarding and empowering work experience that offers great opportunities for additional learning and development, including regular workshops and access to professional development platforms.
• Opportunities to acquire a large number of transferable skills and to advance within the organization.