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Impossible Cloud
4.6
IT Support Engineer
Hamburg
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.…
30d+
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Impossible Cloud salaries
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Mozilla
2.8
Staff Operations Engineer
Home office
€81K - €108K (Employer provided)
Mentor engineers and guide system design and troubleshooting. Consistently participate in initiatives that affect infrastructure within your broader domain, and……
9d
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Liebherr Group
3.6
Senior Test Engineer (Software- and Systemtest) (m/f/d)
Ulm
Represent software quality and testing within the agile development. Improve our testing methods and support the optimisation of the development process.…
30d+
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Liebherr Group salaries
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EZSVS
2.8
Junior Cloud Service Engineer云服务工程师
Frankfurt am Main
€3,800 - €4,200 (Employer provided)
Easy Apply
\* Familiarity with modern software engineering practices such as DevOps and CI/CD. \* Practical experience in system operations, cloud operations, or technical……
5d
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YOOtheme
Support Engineer
Hamburg
Plan and publish software releases. 2nd level support for customer problems. Work with the latest and greatest hardware and software.…
30d+
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Priceline.com
3.7
SDET (Software Developer Engineer in Test)
Berlin
Solid foundation in software testing fundamentals. Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet……
3d
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Speechify
4.3
Software Engineer, Data Infrastructure & Acquisition - Brussels, Belgium
Berlin
€30K - €100K (Employer provided)
5+ years of industry experience in software development. This role is responsible for all aspects of data collection to support our model training operations.…
5d
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Speechify
4.3
Software Engineer, Data Infrastructure & Acquisition
Home office
5+ years of industry experience in software development. This role is responsible for all aspects of data collection to support our model training operations.…
30d+
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Bundesdruckerei Gruppe
3.6
System Test Engineer (m/w/d)
Hamburg
Erfolgreich abgeschlossenes Studium der Informatik, vergleichbare Qualifikation oder einschlägige Berufserfahrung im Test von Softwaresystemen.…
30d+
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Liebherr Group
3.6
.NET / Golang Senior Cloud Software Engineer (m/f/d)
Ulm
NET or Golang software development. Implement cloud services – Develop holistic software modules. Confident use of agentic AI tools for workflow automation,……
30d+
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Sensirion
4.2
Quality Engineer
Gerlingen
Enable transparent software quality reviews and improvements. The company provides a unique combination of a global tech- and market leader with high autonomy……
9d
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Dräger
3.9
IT DevOps Engineer (m/w/d)
Lübeck
Im Bereich Transformation Services & Business Support bist du als Softwareentwickler für das Design und die Implementierung von Software verantwortlich, die zum……
9d
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AVASO Technology Solutions
4.1
IT Support Engineer - L2
Ulm
Ideal candidate should have 2-3 years’ experience in Windows Desktop support. Should have basic knowledge of Mac operating system, to support Apple pc users.…
30d+
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Liebherr Group
3.6
Java / Golang Senior Cloud Software Engineer (m/f/d)
Ulm
Implement cloud services – Develop holistic software modules. M.Sc. Computer Science and at least 7 years experience in Java or Golang software development.…
30d+
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Ardo
3.7
IT Support Engineer
Berlin
O Microsoft operating systems, back office, and application software; O management software (Active Directory, SCCM, O365, SOTI MobiControl);…
30d+
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Zixio GmbH
Senior / Mid Backend Engineer (all genders)
Berlin
Easy Apply
Zixio develops software for complex, business-critical processes in pharma, clinical trials, medicine and industry. Basic HTML, CSS and JavaScript skills.…
3d
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Tesla
3.5
Battery Testing Engineer Internship, Powertrain Engineering Europe (m/w/d)
Berlin
Experience with CAD software (3D mechanical or electrical PCB). Develop test software to streamline execution, data collection and analysis.…
30d+
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Wolters Kluwer
3.7
Principal Software Quality Engineer (m/f/d)
Ludwigsburg
Solid understanding of software engineering practices beyond testing is highly valued. You will also receive a paid Volunteer Day to support social initiatives,……
30d+
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KptnCook
4.4
Praktikant:in / Werkstudent:in Software Developer / Data Engineer (Snowflake & CRM)
Berlin
Flat hierarchies and transparent communication. Flexible working hours and hybrid/home office setup. Regular check-ins and feedback sessions.…
30d+
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Bundesdruckerei Gruppe
3.6
DevOps Engineer CI/CD - Digital Government
Germany
Beratung und Begleitung von Tätigkeiten im Rahmen der Containerisierung von modernen Web-Anwendungen (Microservices) sowie deren Betrieb.…
17d
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GoKarla GmbH
Senior Software Engineer
Berlin
Extensive experience building production software across multiple layers of the stack in fast-paced environments.…
30d+
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Liebherr Group
3.6
IT-Engineer (m/w/d)
Friedrichshafen
1st-2nd-Level-Support im Bereich User-Helpdesk. Installation, Konfiguration und Monitoring von Serverbetriebssystemen, relationalen Datenbanken und……
30d
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Amazon
3.5
Cloud Support Engineer (German & English speaking)
Berlin
First and foremost this is a customer support role – in The Cloud. Amazon will provide relocation support for successful applicants relocating within the……
30d+
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Bundesdruckerei Gruppe
3.6
DevOps Engineer – Schwerpunkt Microsoft Intune (m/w/d)
Berlin
Betrieb von Microsoft Intune zur Geräte- und Applikationsverwaltung in Unternehmensumgebungen. Optimierung der Bandbreitennutzung und Reduzierung der……
30d+
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Databricks
4.0
Forward Deployed Engineer - FDE (Fullstack)
München
6+ years experience in data engineering, data platforms & analytics, or software engineering. Work with Engineering and Databricks Customer Support to provide……
3d
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Statista
2.7
Software & Data Engineer (m/f/d)
Hamburg
Develop reliable data orchestration workflows to ensure and support the ranking creation process of Statista R’s analyst teams. Hybrid work and flex-time.…
30d+
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Picnic
3.3
Maintenance Engineer (m/f/d)
Brandenburg
Easy Apply
You are interested in working with software tools such as CMMS and/or ICS/SCADA tools. During your shift, you take full responsibility for the service and……
29d
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Utimaco Safeware
3.0
Product Owner Softwareentwicklung (m/f/x)
Aachen
We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances).…
30d+
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Amazon
3.5
Software Development Engineer, AWS Security
Berlin
Experience (non-internship) in professional software development. Collaborate with data scientists and security engineers to build automated security detection……
16d
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AB Enzymes
3.8
IT Support Engineer
Darmstadt
Provide onsite IT support across 1st, and 2nd level support, including ticket handling and escalation. Provide hands‑on IT support for laboratory environments……
30d+
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Impossible Cloud

4.6

IT Support Engineer

Hamburg

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Hamburg

Engineering /

Full-time /

On-site

ABOUT US:

Impossible Cloud is a fast-growing B2B cloud company headquartered in Hamburg, Germany. We have built a cloud object storage solution comparable to AWS S3, purpose-built and optimised for AI and compute workloads. Our commercial hyper-growth speaks for itself, powered by our channel-first go-to-market strategy.

We are now expanding beyond storage: we are building a high-performance compute platform, offering an end-to-end solution from GPU infrastructure to full GPU platform software stack. In doing so, we are redefining the cloud ecosystem by bridging the gap between decentralised infrastructure (DePIN), mainstream B2B cloud use cases, and AI applications.

Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU.

Impossible Cloud is at a stage where both our customer base and our internal team are growing fast enough to demand rigorous, professional IT and technical support operations. This role owns two equally important things: hands-on Tier 2 troubleshooting for customers using our S3-compatible object storage platform, and the internal IT infrastructure that keeps the company secure and running.

WHAT YOU WILL DO:

Investigate and resolve Tier 2 customer support cases covering S3 API errors, access issues, performance and latency, SDK and client behaviour, and network problems, with clean escalation packages when Engineering involvement is required.
Own endpoint security operations in SentinelOne: track and remediate critical vulnerabilities, triage alerts to whitelist or escalate, and develop USB policies aligned with ISO procedures.
Run the full vendor selection, implementation planning, and day-to-day operation of a Remote Monitoring and Management tool for all company endpoints.
Handle internal IT helpdesk requests end-to-end, covering device provisioning for new joiners, secure device wipes for leavers, email and connectivity issues, and tool access, following defined ISO-compliant procedures throughout.
Build and maintain the internal knowledge base: runbooks for recurring issues, documentation of S3 platform behaviours, and process improvements that reduce repeat escalations.
Participate in on-call rotations for critical incidents (~once/month, may include US time zones), with structured response times and clear ownership of resolution.

WHAT YOU BRING:

3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track record of resolving complex issues independently.
Solid grounding in networking fundamentals (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and practical debugging skills using tools like curl and CLI; comfortable working in Linux environments.
Direct experience with endpoint security tooling, ideally SentinelOne or a comparable EDR platform, including alert triage, policy configuration, and vulnerability tracking.
Proficiency in log and metric analysis (Grafana, Loki, or equivalent) and scripting ability in Python or Bash for troubleshooting and log parsing.
Structured, precise written English communication: your escalation summaries, KB articles, and customer-facing responses are clear on the first read.
AI-native working style: you use AI tools to move faster and work smarter. This is a baseline expectation at Impossible Cloud, not a differentiator.

WHAT WE OFFER:

Competitive salary coupled with direct engagement in your success through an enticing ESOP.
Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.
Prime growth-stage company with proven revenue and a sharp edge in cloud — founded by serial entrepreneurs with multiple successful exits.
Experienced, passionate team working with cutting-edge cloud technology.
A vibrant office in a trendy location with free brain food and a canteen — plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!

OUR CULTURE:

We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion, celebrated through a richly diverse team of 15+ nationalities and 10+ languages spoken.

OUR HIRING PROCESS:

Apply: Submit your CV or LinkedIn profile via the application form.

First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.

Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.

Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Working here doesn’t have to be a secret

4.6

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Impossible Cloud

4.6

IT Support Engineer

Hamburg

Impossible Cloud

4.6

IT Support Engineer

Hamburg

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Hamburg

Engineering /

Full-time /

On-site

ABOUT US:

Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU.

WHAT YOU WILL DO:

Investigate and resolve Tier 2 customer support cases covering S3 API errors, access issues, performance and latency, SDK and client behaviour, and network problems, with clean escalation packages when Engineering involvement is required.
Own endpoint security operations in SentinelOne: track and remediate critical vulnerabilities, triage alerts to whitelist or escalate, and develop USB policies aligned with ISO procedures.
Run the full vendor selection, implementation planning, and day-to-day operation of a Remote Monitoring and Management tool for all company endpoints.
Handle internal IT helpdesk requests end-to-end, covering device provisioning for new joiners, secure device wipes for leavers, email and connectivity issues, and tool access, following defined ISO-compliant procedures throughout.
Build and maintain the internal knowledge base: runbooks for recurring issues, documentation of S3 platform behaviours, and process improvements that reduce repeat escalations.
Participate in on-call rotations for critical incidents (~once/month, may include US time zones), with structured response times and clear ownership of resolution.

WHAT YOU BRING:

3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track record of resolving complex issues independently.
Solid grounding in networking fundamentals (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and practical debugging skills using tools like curl and CLI; comfortable working in Linux environments.
Direct experience with endpoint security tooling, ideally SentinelOne or a comparable EDR platform, including alert triage, policy configuration, and vulnerability tracking.
Proficiency in log and metric analysis (Grafana, Loki, or equivalent) and scripting ability in Python or Bash for troubleshooting and log parsing.
Structured, precise written English communication: your escalation summaries, KB articles, and customer-facing responses are clear on the first read.
AI-native working style: you use AI tools to move faster and work smarter. This is a baseline expectation at Impossible Cloud, not a differentiator.

WHAT WE OFFER:

Competitive salary coupled with direct engagement in your success through an enticing ESOP.
Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.
Prime growth-stage company with proven revenue and a sharp edge in cloud — founded by serial entrepreneurs with multiple successful exits.
Experienced, passionate team working with cutting-edge cloud technology.
A vibrant office in a trendy location with free brain food and a canteen — plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!

OUR CULTURE:

OUR HIRING PROCESS:

Apply: Submit your CV or LinkedIn profile via the application form.

First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.

Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.

Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

See company reviews

Working here doesn’t have to be a secret

4.6

Recommend to a friend
Approve of CEO
CEO: 0 Ratings

Are you open to new opportunities?

5,856 Software support engineer jobs in Germany

WHAT YOU WILL DO:

WHAT YOU BRING:

Working here doesn’t have to be a secret

WHAT YOU WILL DO:

WHAT YOU BRING:

Working here doesn’t have to be a secret