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Learn How to Conduct an Interview Competently

Glassdoor Team

Glassdoor Team

Glassdoor Team | Author & Career Expert at Glassdoor | Mar 5, 2021

An introduction on how to conduct an interview

Conducting an interview can provide an employer with valuable insights about a candidate for an occupation, which gives them the information they need to make informed hiring decisions. However, the effectiveness of this research tool depends primarily on the aptitude of the interviewer. The ability to conduct a successful interview can improve the output of the recruitment process and avoid costs associated with recruiting unsuitable applicants.  If you're interested in gaining or improving interviewing skills, consider this article. 

Why does conducting a job interview effectively matter? 

Conducting a job interview effectively matters for several reasons, such as:

  • It puts the interviewee at ease. This gives an interviewer the opportunity to observe how the candidate will function in the workplace. Without an interviewer with adequate interviewing skills, an interviewee is likely to be too anxious to behave normally.
  • It sets an appropriate environment. Employers use interviews to collect the information needed to separate suitable candidates from unsuitable ones. However, using inappropriate body language, speech, or interview questions can derail the event from fulfilling this purpose. Interviewing skills are essential to set and maintain a setting in which relevant information can be collected conveniently from the interviewee.
  • It promotes the corporate brand among workers. Conducting an interview properly makes a good impression on the interviewees. This is important because candidates use their interviews to learn about the employer. An improperly conducted interview is likely to result in the selected applicant rejecting the offer. In contrast, a well conducted interview is likely to improve the corporate brand among industry workers, which can help the employer in recruiting the best talent in the future.
  • It enables the employer to save money. The recruitment process, which includes screening candidates and conducting in-depth interviews, designing and implementing onboarding, and developing and deploying training for the new hires, can be expensive. A skilled interviewer focuses only on suitable questions, collects the right data, and hires the best person for the job. This makes the hiring process more cost-effective by avoiding the costs of moving applications of unsuitable candidates forward and investing only in suitable candidates. Consequently, developing interviewing skills can lead to significant corporate savings in recruitment.

Learn more: Top Skills That Employers Look For by Category

How to prepare to interview a candidate for a job

When preparing to interview someone for a job, consider using the following steps:

1. Get the advice of a recruiter. Recruiters have the education and experience to give you expert advice on interview preparation. For example, a qualified professional in this position has a bachelor’s degree in human resources or a related field and a few years of experience in implementing recruitment activities. A recruiter can help you with your interview preparation in several areas, such as:

  • Attracting the best talent to the candidate pool, from which interview requests are made, by writing the job description and placing job advertisements
  • Screening candidates during the first round of interviews
  • Verifying the references of interviewees
  • Handling the logistics, such as arranging lodging, in relation to applicants attending management interviews
  • Improving the corporate brand image among applicants by developing new interview practices
  • Understanding legal requirements in relation to conducting interviews and ensuring compliance in key areas, such as legally acceptable topics for interview questions
  • Using up-to-date methods for structuring and conducting an interview

Learn more: Common Time Management Interview Questions

2. Decide on what your expectations are: Knowing what you want in an ideal candidate for a position is essential to developing a process to find a suitable match. Invest in identifying the key attributes in terms of education, skills, and experience you want the new hire to have. Then, make a list of these expectations for the job.

3. Prepare your interview questions. Use the list of job expectations you developed to prepare questions you can ask during the interview. Your interview questions should enable the collection of data that is necessary to separate those that meet expectations from the rest. For example, if you’re hiring for a maths teacher position, a question on why a candidate decided to teach this subject can help you to distinguish candidates who have an authentic passion and commitment for teaching it from others. Develop questions that enable applicants to show how they would handle actual situations or problems that can occur.

Learn more: What is Direct Hire? Definition, Examples, and Tips

4. Select the best interview format. It’s important to choose a suitable format for the interview because your output will be impact by it. Structured interviews and unstructured interviews are two of the major formats. Here are the main differences between them:

  • Unstructured interviews look and feel like an informal conversation between the hiring manager and the applicant
  • Structured interviews look and feel like a formal interview for a job
  • While an unstructured interview format can result in a different interview approach for each candidate, a structured interview format uses the same method across all interviews for a job
  • Unstructured interviews are more enjoyable for participants than structured interviews
  • Structured interviews are more legally defensible than unstructured alternatives
  • Structured interviews are a better method than unstructured alternatives to collect data specific to job requirements

5. Practice what you’re going to say. The interviewer’s level of preparation is usually a major antecedent of a great interview. Practice introducing yourself, telling the candidate about the job and the company, and asking the interview questions. Aim for a smooth delivery that makes a positive impression.

Discover real interview questions asked for thousands of job titles

6. Develop a strategy to build rapport with each interviewee. To get the best data on a candidate for a job, it’s essential to connect with them during the meeting. Prepare for the interview by developing an approach for setting an interviewee at ease and conducting the interview professionally.

7. Communicate any necessary information to candidates in advance. Effective preparation involves identifying the information candidates should receive before the interview and communicating it to them. This helps them prepare and can reduce their stress level at the event. By taking this step, you can avoid situations in which candidates’ interview performance is negatively affected by stress and evaluate them at their best. Share only general interview information instead of specifics, such as the topics you will discuss at the interview instead of the interview questions you’re planning to ask. You can use the following checklist of questions to identify what candidates need to know before the interview.

  • What is the corporate dress code?
  • What are the general areas you will discuss at the interview?
  • What time is convenient to both the candidate and yourself to schedule the meeting?

Learn more: Business Casual Attire: What It Is and Examples

How to conduct a successful interview

You can use the following process to conduct a successful interview:

1. Involve the right people in the interview. Ask colleagues, who have the relevant skills or experience, to sit in at the interview. Their participation will enable you to benefit from their feedback on each candidate, which improves your chances of choosing the best person for the job. You can use the following advice to choose your other interviewers:

  • Recruiter: Involving a recruiter enables you to benefit from their expertise in HR when observing candidates and analyzing their answers to interview questions.
  • Immediate supervisor: Asking the immediate supervisor for the position to participate helps you to choose candidates with the right personality traits.
  • Senior manager: You can benefit from the expertise of a senior manager when deciding whether or not an applicant is likely to fit into the culture of the organization.
  • Peer: Including a peer, who is on the team to which you’re hiring a new member, in the interview can help you to identify candidates who will be a good match for team dynamics, increase engagement by involving workers in the hiring process, and improve the chances of team members helping the new hire.

Learn more: Personal Ethics, What They Are and Why They’re Important

2. Build rapport with the candidate at the event. Use your greeting, body language, and speech to make each candidate feel comfortable, engaged, and upbeat during the interview. Interviewing for a job is likely to be stressful for most people, including high performers. You can get the most from an interview by monitoring the candidate’s demeanor, identifying any overt signs of stress, and addressing a candidate’s stress by momentarily pausing the interview questions and briefly discussing a neutral topic, such as the weather. You can use the following checklist to identify whether an applicant is too stressed to perform well:

  • Is the candidate focused on what you’re saying?
  • Is the candidate restless?
  • Does the candidate seem overwhelmed?

3. Sell the opportunity effectively. While your main job during the interview is to find the best candidate, you also need to market the job effectively when you find the right person. Once you decide on the most promising applicant for the occupation, which you’re likely to do before the final interview, use the second portion of the meeting to tell them why they are a great fit for the job. Let them to talk to their peer or supervisor who participates in the interview, so they can gain an insider’s understanding on working for the company.

Leverage what you have learned in this article on how to conduct an interview to improve your interviewing skills. Subsequently, get ready to enjoy a successful interview experience, improve the cost-effectiveness of the recruitment process, represent your company effectively, and find the best person for the job.

 

Glassdoor Team

Glassdoor Team

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