7-Eleven interview questions

The interview process for the Product Manager role was straightforward and organized. It began with a 30-minute phone screen with a recruiter who asked about my background, experience with retail tech, and familiarity with store-level operations. The next step was a video interview with the hiring manager, where we discussed roadmap prioritization, handling conflicting cross-functional demands, and how I work with data to drive decisions. I was then given a case study focused on improving in-store inventory accuracy and reducing stockouts. The final round involved conversations with stakeholders from operations and analytics, each asking practical, scenario-based questions about scaling features across thousands of stores. Overall, the tone was professional, and expectations were clearly communicated throughout the process.

I recently attended an L1 interview with 7-Eleven. Unfortunately, my experience was not positive. The recruiter’s behavior during the call felt unprofessional — instead of conducting the interview seriously, they laughed and made comments that came across as insulting. I believe interviews should be conducted respectfully, regardless of whether a candidate is selected or not. If someone doesn’t meet the expectations, that’s fine — but professionalism and basic courtesy should always be maintained. I hope the company takes this feedback constructively to ensure better candidate experiences in the future.