I applied online. I interviewed at ADP (Orlando, FL) in May 2021
Interview
I applied online and was scheduled a phone screen with a recruiter. The recruiter was relatively unpleasant and was unfortunately not listening to what I was saying. I counted at least 3 times where he asked me a question that I had specifically answered, in-depth, in the 60 seconds prior. It was the most impersonal phone screen I have experienced, and was very clear that he was working off a checklist to just input the data required. I was then sent 2 hours worth of questionnaires and customer service activities. I am confident I performed well on these as I’ve done a few near-identical tests and have always been provided my scores, which have been 94%+. I didn’t hear back for over a week, and received an automated reject email with no explanation. It was disappointing because I was really interested in this position, and I have 5 years of relevant experience.
Thank you for sharing these insights into your interview. We are sorry to hear that your experience was negative and apologize as we aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams to better improve our process for candidates. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.
Positive experience
Average interview
Application
I applied through an employee referral. I interviewed at ADP (Tempe, AZ) in Mar 2026
Interview
They had me do and an online pre-recorded interview then I had to pass a grammar test. Then it only took a week to hear back and schedule an in person interview.
The interview process at ADP was smooth and well-organized. The recruiter was very helpful throughout each step, providing clear communication and guidance. I felt supported and well-prepared for every stage.
Interview questions [1]
Question 1
What would be the first thing I do if a client tries to escalate a situation?
Web call with management to review the job title and duties. Asked about goals and role fit to do the job. Since we just use thirty words I Dont know what else to put