American Express CCP Home Based interview questions

Received call requesting me to sign my application so they could review my experience on Wed. Wasn't able to complete it that day so Thursday I got another call requesting me to sign it which I did later in the evening. Friday I received a call from a recruiter requesting an interview in which I agreed to go ahead and speak with him at that moment, totally unprepared and never reviewed any information on Amex's interviews. While on the call the recruiter asked to place me on hold and when he returned advised me the hiring manager was requesting an interview appointment for the same day only 2 hrs later. I accepted and was a nervous wreck. I did not review any reviews for the position as I was too nervous. Hiring manager explained what was expected in the position and reviewed my experience periodically stopping asking how I would handle a situation as this.... At the end of the interview I was advised he would be making a decision within 2 days and would contact me if I was selected. On Tuesday morning at 800 am I received a call from the hiring manager requesting an offer interview for the same day.