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      American Express

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      Platinum Customer Care Prodessional Interview

      Feb 22, 2016
      Anonymous employee
      Plantation, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at American Express (Plantation, FL)

      Interview

      Applied online late January, received questionnaire that night, within 2 days recieved hirevue interview, within a day or two recieved a phone to schedule a phone interview for y he next day. After the phone interview got an email for meet and greet and then within a day or so received a phone call for a one on one interview with floor manager and then within a day received offer. Very lengthy process and unique especially the meet and greet (best way to describe it is like speed dating)

      Interview questions [1]

      Question 1

      What is exceptional customer service to you? Why do you want to work for American Express?
      1 Answer