Home Advisor applicants have rated the interview process at Apple with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Home Advisor roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 47 days.
Common stages of the interview process at Apple as a Home Advisor according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 6 weeks. I interviewed at Apple (San Diego, CA) in Jun 2015
Interview
The interview process is very simple. You apply, they contact you if your profile fits the position(for my case it took about two weeks). There are three rounds of calls, one with a recruiter, a manager and a hiring manager. After that you have to wait 1-2 weeks to see if you get an offer and then proceed to a background check, I am assuming. The questions are based on your technical support experience and customer service skills. Apple is all about superb customer service (to the client, no so much to the employee or candidate).
I would like to recommend that if you are applying please be aware that they can take a vast amount of time in interviewing you and having you wait for a possible offer, so if you have time to apply and wait, by all means do it. If not, do not hesitate in searching for another job because they do not care about your situation.
Thats the thing that surprised me about this company. Apple is supposed to be an innovative lovable brand, you would expect their core essence to remain intact but the truth seems like it is not. I had three great interviews with each one of the recruiters/managers; a very positive experience as an interview process. After that had to wait almost three weeks without knowing anything about them just to find out that in the end they rejected my application by sending an automated response. You would expect a company like Apple to give at least a small hint of a human experience if they are going to pass on your application, after all,
that is what their company's philosophy is supposed to be like and, its very disappointing specially when you receive great feedback from three consecutive interviews. In the end it makes the hiring managers look like hypocrites.
I applied online. I interviewed at Apple (Canton, GA) in Jun 2015
Interview
Just went through the first screening interview today. Will have the next one on 6/27. I first applied on 6/1/8 and had my first interview on 06/19. I was sent an email asking for my interview availability and received a very quick confirmation of interview time. I received the called promptly at the scheduled time. The interviewer was pleasant and I developed a good rapport with her. The questions were very basic with the primary focus being on customer service, first call resolution and metrics.
Interview questions [1]
Question 1
Tell me in your own words what the working environment requirements are. Describe the best call scenario as a customer or an agent.
I applied through a recruiter. The process took 1+ week. I interviewed at Apple in Jun 2015
Interview
First I talked to a nice lady on the phone to set up a time for a skype interview. Took a technical test online (30 questions about general IT knowledge, nothing too crazy or advanced, but some research can always be helpful). Skype interview lasted about 45min, the people I talked to were very pleasant and made me comfortable immediately. Questions are not too hard, they test your knowledge of the company, their products, why you want to work there and why this role. They also test your troubleshooting abilities. They said there would be some roleplay involved but there wasn't any for me, just a few question about technical problems. They gave me their answer within a week. The whole process took under 10days.
Interview questions [3]
Question 1
What are the differences between two generations of products (e.g iPhone 5 and iPhone 6)