I applied online. The process took 2+ months. I interviewed at Apple (Zürich) in Feb 2016
Interview
Very unprofessional. Just looked at some basic skills. Not really challenging questions either but I guess that was sufficient for this position. No knowledge of digital products or whatsoever was nessecary. I got an offer but declined due to the lack of profesionallity and the lack of skill of my supposed team leader. I was expecting to work for a great company but this interview damaged my perception of the quality of Apple as a customer oriented customer.
Group interviews where you had to speak about your experience and answer scenario questions. You had to speak about client facing roles and how to best suit what the customer is looking for. Personality traits and people skill set based.
There were some scheduling questions asking about what times the candidates could work. Then 3 STAR questions like tell me about a time where you had to handle an unsatisfied customer.
Interview questions [1]
Question 1
Tell me about a time where you had to handle an unsatisfied customer.
Only made it one round. First interview is over the phone. Very basic questions to start just to feel you out before they move on to conduct the in person interview
Interview questions [1]
Question 1
Why do you want to work for apple? Tell me about yourself. Wha does your availability look like.