I applied online. The process took 2 weeks. I interviewed at Apple (Mountain Home, AR) in Feb 2015
Interview
I applied January 13th received a call on February 2nd had the initial recruiter interview (5-7) minutes basically going over work history & maybe one or two customer service related questions following he scheduled me for my 1st Skype interview. .
This interview was February 5th & was more in depth with role play & technical questions (33 minutes long) however the focus was clearly more customer service driven. After that I was told I would move forward to a team manager interview and was sent a email link the same day. I scheduled it for February 9th the interview was short (15 minutes) few customer service questions one simple technical question and two role plays ... and on today February 10th I got a call I'm being offered the job providing my background check clears! I accepted of course and now waiting on the hireRight email.
Interview questions [1]
Question 1
why apple?
what is good customer service to me?
give an example of a technical problem and solution?
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work