I applied online. The process took 3 weeks. I interviewed at Apple (Atlanta, GA) in Mar 2015
Interview
3 interview process. first 5 min interview (phone), 2nd interview 15-20mins with some role playing (FaceTime), and 3rd interview 35-40min with mostly role playing (FaceTime). I was told after the 3rd interview that someone would contact me with their decision within in two weeks. The two week period would be over in about 2 days and I haven't heard anything yet.
Interview questions [1]
Question 1
customer calls in says battery died and now they cant connect their iPhone to bluetooth.
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.