I applied online. The process took 3 weeks. I interviewed at Apple (Burlington, MA) in Nov 2023
Interview
Personally I'm not a fan of group interviews however the interviewers were positive and friendly which made the process feel smooth and east going. It was a virtual group call and you have to go through multiple phases before you actually get hired.
Interview questions [1]
Question 1
1.) Tell me about yourself. 2.) A time you had run into an uncompliant customer and how did you turn it around?
Group interviews where you had to speak about your experience and answer scenario questions. You had to speak about client facing roles and how to best suit what the customer is looking for. Personality traits and people skill set based.
There were some scheduling questions asking about what times the candidates could work. Then 3 STAR questions like tell me about a time where you had to handle an unsatisfied customer.
Interview questions [1]
Question 1
Tell me about a time where you had to handle an unsatisfied customer.
Only made it one round. First interview is over the phone. Very basic questions to start just to feel you out before they move on to conduct the in person interview
Interview questions [1]
Question 1
Why do you want to work for apple? Tell me about yourself. Wha does your availability look like.