The process took 3 weeks. I interviewed at Capital One (Toronto, ON) in Mar 2011
Interview
I applied online, I was called by HR within a week or 2. After a phone interview which was mostly a bunch behavior and background questions. I was told to take their online assessment tests, which I was made to believe was short but it took about 2 hours to finished. AI was called maybe about one week after to let me know I was going to the first round of one on one interview at their site in Toronto in about 2 weeks and I was also told it would consist of one situational and one case study.
On interview day, I started with a case interview, which was the Domino pizza case everybody talks about here, it was quite easy to solve and I also answered all the qualitative questions, the middle manager interviewer was quite nice, he helped me a little when my calculations were off and answered all my questions, and I finished in 45 min instead of the hour they allocated for it. But everything went wrong with the second interview, the next middle manager was quite a show off, telling me what masters degrees he had and acting too arrogant, saying that I was lucky I got to the level as most people don't even pass the online assessment test and that capital one only select the best of the best, I saw he had my resume and maybe thought that he had a complex as I had a better masters degree and career. He never made eye contact and kept smiling while writing on his note seating side ways. I felt disrespected and I was really turned off by the company with the guy even though I tried to stay professional and answered all his questions. Within maybe a week, the original HR lady called me to let me know I didn't pass the first round because i didn't solve the case but I told her, I did it well and even went above and gave more numbers that the interviewer was impressed about. But she didn't really sound like she cared, neither was I even though i was annoyed by the reason of my dismissal, she just said just apply again in a year, was polite and said thank you but in my head I was like never in my lifetime.
Interview questions [1]
Question 1
Dominos case, promotion to deliver on time or get the pizza free. Dominos decide that it will be only $3 off instead of free if they don't deliver in time. Calculated break even point, profitability... all in %
I applied online. The process took 4 weeks. I interviewed at Capital One in Feb 2009
Interview
Applied online, then got call to do an on-line test; once pass, go for test center for a 1 hour skills test. Past, then call to go to headquarter in Richmond for final interview. 4 interviews scheduled one after the other. Basically it's quantitative interviews.
Then got call next day regarding offer.
Interview questions [1]
Question 1
How do you come up solutions to figure out what is your target credit card offer target?
I applied online. The process took 4 weeks. I interviewed at Capital One in Nov 2010
Interview
I did an online math/verbal GMAT-like test first, before going through 2 rounds of interviews. The first round was a case and a behavioural, an hour each, and another test to confirm that I was the one that did the online test at home. The second round was again a case and a behavioural, with more senior people, and a job fit interview, which is an informal chat.
The interview experience with Capital One has been one of my best (and I've interviewed a lot lately). The recruiters were very professional, enthusiastic, and helpful. They called a day or two before each of my interviews, just to make sure I'm all set and see if I had any last minute questions. They also made a point of telling me EXACTLY what my interviews will be like - ie, the order of each interview, and the interviewers' names and titles. My interviewers were also very friendly and easy going.
In each of the cases, I had to rely on the interviewers' hints and guidance to get to my solution - that is to say, they weren't too easy. But, having been in many consulting interviews, Capital One's cases were definitely easier for me to deal with. There were no tricks or curveballs, or having me chase after nothing.
Advice: go through all interview reviews on this site, they've been very helpful to me.
Interview questions [1]
Question 1
Tell me about a time when you were working on a project, and had another project thrown in your way, so you had to deal with both.