Concentrix Customer Service CSR interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Campus Recruiting
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Concentrix interviews FAQs
Customer Service CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service CSR according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
its easy and very simple starting with a test for ms office applications then followed by face to face interview and then offer AND SIGNS and if you are agreed then job offer will b given and once ou accept training will start
I applied online. The process took 1 day. I interviewed at Concentrix (Alabang) in Aug 2019
Interview
It takes 4-8hrs of interview process. From initial interview to assessments like typing test, mock call, versant, berlits to final interview. Job offer will be given the day after so basically it would take you 2days before getting the job.
I applied in-person. The process took 1 day. I interviewed at Concentrix (Manila, ) in Apr 2019
Interview
initial interview where you would be asked basic interview questions then you will proceed to svar, typing test ( 30 wpm with 100% accuracy) ,iq test, mock chat and final interview.