Concentrix Customer Service Representative Customer Service Representative interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,027 interviews
Viewing 851 - 855 of 1,027 Interviews
Concentrix interviews FAQs
Customer Service Representative Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative Customer Service Representative according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
30 min computer test for office and language test, follow with an interview with a human resources specialist, questions vary from spanish to english. Ask about prefer schedule, hours, line of business.
Interview questions [1]
Question 1
What is your knowledge about Cigna (it may changes depending on the line of business)?
I applied through an employee referral. The process took 1 day. I interviewed at Concentrix (Fortaleza, )
Interview
Processo simples, mas objetivo. Provas onde testam seus conhecimentos básicos, suas habilidades no computador e como você trata as pessoas ao seu redor.
I applied online. The process took 1 day. I interviewed at Concentrix (Quezon City, National Capital Region) in May 2019
Interview
Process was very long. It will take you almost 8-9 hours to finish the whole process from the initial interview until the job offer. Candidate queuing system doesn't seem to be really implemented and application status would not proceed faster if you don't constantly follow up to the receptionists.
Interview questions [1]
Question 1
They'll ask you if you can start immediately and if you say "as soon as possible", they'll take it literally and after receiving the job offer you'll be required to start the very next day.