Concentrix Customer Service Representative interview questions
based on 1K ratings - Updated Jul 3, 2026
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How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Concentrix interviews FAQs
Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Preenchimento de uma ficha e testes;
Pré entrevista por telefone;
Entrevista individual pelo app meet;
Pré entrevista e entrevista por vídeo super tranquila, com simulação de atendimento.
Feedback no mesmo dia.
Recrutador super atenciosa e te deixa a vontade.
interview was way back 2018
i went as walk in applicant
just the ordinary interview process and question
initial interview, account specific exam , and final interview with the operations manager
The interview was just a four step process and was not that complex. Initial round- one on one with HR. Round two- telephonic conversation test. Round three- english writing test and the last round was typing test