Concentrix Customer Service Representative interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
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Concentrix interviews FAQs
Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
very smooth, straight to the point with basic questions
only one phone interview and 2 assessments to see your English and French level . the assessments are online .
very smooth, straight to the point with basic questions
only one phone interview and 2 assessments to see your English and French level . the assessments are online .
Interview questions [1]
Question 1
introduction
qualities , challenge and motivations
I applied online. The process took 1 day. I interviewed at Concentrix (São Paulo, ) in Sep 2020
Interview
Processo bem dinâmino com pessoas da área e gestores do produto.
Processo seletivo dividido em três partes:
. Digitação;
. Dinâmica;
. Entrevista com os gestores.
No geral a entrevista foi bem agradável e com uma devolutiva no final.
I applied online. The process took 1 day. I interviewed at Concentrix (Manila, ) in Aug 2020
Interview
the interview is easy, management is good as well and pay is kinda okay but overall it is okay but sometimes the interview is kinda annoying since they will come back to you after serveral days or weeks without any information