I applied through a staffing agency. The process took 1 week. I interviewed at Concentrix (Bengaluru) in Aug 2021
Interview
It was held in multiple rounds. Couple of AMCAT assessments were done. Typing test was done. Ops round was done. Overall, the difficulty level was average. I applied through consultancy.
Interview questions [1]
Question 1
Computer hardware and software questions were asked
The interview process was pretty much smooth. The company was on a hiring spree, so they were asking very easy questions to recruit candidates. The interview lasted for 15 minutes.
Interview questions [1]
Question 1
Q1) What were the main KPIs for my last role?
Q2) What are the main qualities that a candidate should have while working in a Customer/Client Support Role
Q3) Have you worked in a client support role earlier or not?
There were 2 round HR round and managerial round which was very basic and little tricky but overall experience was okay. The HR round was very simple they have given a 2-3 topic and said speak any of them for 2 minutes.
The Concentrix Pune interview process usually begins with an online application or walk-in. Candidates go through HR screening, communication and aptitude assessments, voice or process evaluation, a detailed operations or technical interview, final HR discussion covering shifts and salary, followed by background verification and offer letter release.
Interview questions [1]
Question 1
There were many rounds and checked on the communications
