I applied through a staffing agency. The process took 2 days. I interviewed at Concentrix (Gurgaon, Haryana) in Aug 2024
Interview
It was good they asked me about Intro, mock scenarios, previous projects and achievements and salary and there other questions regarding process and what are my thoughts and why concentrix why not any other company, why should they hire me.
Interview questions [1]
Question 1
Intro, mock scenarios, previous projects and achievements and salary.
The interview process was pretty much smooth. The company was on a hiring spree, so they were asking very easy questions to recruit candidates. The interview lasted for 15 minutes.
Interview questions [1]
Question 1
Q1) What were the main KPIs for my last role?
Q2) What are the main qualities that a candidate should have while working in a Customer/Client Support Role
Q3) Have you worked in a client support role earlier or not?
There were 2 round HR round and managerial round which was very basic and little tricky but overall experience was okay. The HR round was very simple they have given a 2-3 topic and said speak any of them for 2 minutes.
The Concentrix Pune interview process usually begins with an online application or walk-in. Candidates go through HR screening, communication and aptitude assessments, voice or process evaluation, a detailed operations or technical interview, final HR discussion covering shifts and salary, followed by background verification and offer letter release.
Interview questions [1]
Question 1
There were many rounds and checked on the communications
