Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
I interviewed at Concentrix (Davao City) in Jan 2022
Interview
Long process of interview and test, it took me almost 2 weeks before the final interview. But it is still a nice experience applying at Concentrix. Nice workplace and nice job offers. The salary compensation is also great.
I applied in-person. The process took 1 day. I interviewed at Concentrix (Cubao) in May 2018
Interview
They will the phone screen interview before they endorsed you for the 1st and final interview. The Final interview is most likely will be conducted of the operations manager who will hire you.
I applied online. I interviewed at Concentrix (San José, )
Interview
Pretty fast, they just made me take a typing test and also an English test. They are looking forward to people who are very proficient with what they say to their customers.