Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
It was a short interview. They ask questions mostly to assess your English (grammar, pronunciation, use of fillers, & dead air). The interviewer also checked my school transcript and asked if I had some back subjects, counted how many units I earned (I haven't graduatwd back then).
I applied through an employee referral. I interviewed at Concentrix (Visakhapatnam) in Jan 2017
Interview
Very smooth and friendly. consists of 4 rounds. Bit lengthy and time consuming. all basic questions , testing more on your communicative skills and language. Aptitude is also easy to crack.
I applied online. The process took 3 months. I interviewed at Concentrix (Fortaleza, ) in Aug 2019
Interview
Foi lento, porém eles dão bastante atenção e são muito receptivos, você é ouvido na empresa e compreendido. Apesar do processo ser lento, é compreensível. Gostei bastante da empresa e recomendo,
Interview questions [1]
Question 1
Indique duas experiências suas em seu antigo ambiente de trabalho.