Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Skills test: 33%
Background check: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
A phone call from Hr to go through the role, mansion and shift
Invited to a group interview
called individually and went through a role play
Afterward, compartmental questions and past experience
Eventually speed typing test
Interview questions [1]
Question 1
weakness and strength
tell me about yourself
what past experience will help you in this role
It was okay. It's just that I wasn't really prepared that time since it's my first time; that's why it's really important to prepare for the interview. They asked the most common interview questions, though. Just be prepared especially when asked about the background of the company.
Interview questions [1]
Question 1
They will ask you first to speak english. Then basic personal question esp. previous work experience.
I applied online. The process took 4 weeks. I interviewed at Concentrix (São Paulo, ) in May 2021
Interview
Processo simples e rápido, adorei participar, recrutadora super paciente, te deixa bem a vontade.
Primeira etapa foi alguns testes tudo feito online, depois você recebe um e-mail com a resposta da empresa caso seja aprovado, o próximo passo é a entrevista com o recrutador.