Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
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Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
You will be asked Questions to person
You are going to also need Technical knowledge in other to answer some questions
Asked questions on General computer knowledge and just about many other basic questions that come up in an interview
I applied online. The process took 1 day. I interviewed at Concentrix (Chatham, ON) in Aug 2019
Interview
it was normal for an call center job basic previous experience and why you want to work for them and how you heard about the job,and you need to provide them with a background check.
I applied online. The process took 2 months. I interviewed at Concentrix (São Paulo, ) in Aug 2020
Interview
Todo o processo seletivo foi feito online por causa da pandemia do coronavírus, inclusive a entrevista com um recrutador e a superior imediata da vaga a que estava me candidatando. Ambos foram super amigáveis e tentaram fazer com que eu me sentisse confortável durante a conversa.
Interview questions [3]
Question 1
O que você aprendeu durante a sua última experiência de emprego?