Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 9, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 33%
Skills test: 33%
Background check: 33%
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They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
I applied in-person. The process took 1 day. I interviewed at Concentrix in Aug 2023
Interview
Apply directly on site they will ask for my CV and if available they will immediately ask you to have an interview with a language specialist to rate your level if they like you they will then ask you to have an interview with a supervisor
Tranquilo e muito rápido, tiram todas as dúvidas e etc
Processo seletivo rápido mas também dá uma sensação de contratar qualquer coisa que faça o
Trabalho, como se não importasse nada sobre você
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