Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,026 interviews
Viewing 376 - 380 of 1,026 Interviews
Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Foi muito tranquila, a entrevistadora foi muito objetiva e explicou tudo perfeitamente. Não fiquei com dúvidas sobre o processo e a resposta veio muito rápido por parte dela. Não me arrependo de ter feito a entrevista para essa empresa
I interviewed at Concentrix (Quezon City, Quezon City)
Interview
Easy. They just ask what do u know about the Job your applying for. And Versant Berlitz and Typing Test. You just have to speak in English. Also they gonna ask how you handle failures, whats your expected salary
I applied online. The process took 1+ week. I interviewed at Concentrix in Oct 2023
Interview
firstyou submit language tests and then a video interview after the tests. most of the time the process takes up to a week or 10 days, they let you know quickly if you are accepted or not. For my case, they made me do all the exams, even though I passed them all, they rejected me because my mother tongue was not the language I was applying for, even though I am fluent.
Interview questions [1]
Question 1
how should a customer advisor be and so on, english test was easy but german one didnt make so much sense