Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,026 interviews
Viewing 386 - 390 of 1,026 Interviews
Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Foi uma entrevista muito facilitada, rápida e descontraída. Foi flexível, e a pessoa que fez a entrevista foi muito empática comigo. Desde o primeiro contato, sempre prestativos e atenciosos com a minha pessoa. Recomendo essa empresa.
I applied online. The process took 3 days. I interviewed at Concentrix (Fortaleza, ) in Oct 2023
Interview
Primeiro contato pelo WhatsApp, depois ligação para entrevista e caso o entrevistador veja que você se encaixa em todos os critérios pra partir para próxima etapa ele lhe envia um formulário de oito páginas com perguntas sobre você, questões de português, raciocínio lógico e informática. Bem prático, rápido e tranquilo. Em seguida marcam a entrevista online.
Interview questions [1]
Question 1
Você tem interesse em fazer parte da nossa empresa? Qual seu endereço?
once you submit your application, they will contact you right away to set an interview date and time by video call. they wil ask you several not difficult question it's not hard to answer review their official hiring website they'll be more sample question.
Interview questions [1]
Question 1
tell me about yourself. why did you apply for this position