Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
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Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
Preenchi um formulário e fiz uma redação no mesmo dia. Depois mandaram e-mail informando minha aprovação. Foi bem rápido entre o início do processo e o final. Logo já pediram os documentos, etc. Muito fácil e muito simples.
Received a call from the hr to make phone call interview, within 2 hrs received another call for 2nd interview then the next day i was accepted after doing the assessment
Interview questions [1]
Question 1
Tell me about hard situation you've passed through
I applied online. The process took 2 weeks. I interviewed at Concentrix (Fortaleza, ) in Aug 2023
Interview
Foi toda online, fiz uma prova de português e outra de raciocínio lógico. Depois precisei mandar um áudio de até 2 min me apresentando. Fui chamado para uma entrevista e fui aprovado
Interview questions [1]
Question 1
Como eu vou me lembrar de você quando a entrevista acabar.