Teleoperador applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Teleoperador roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Teleoperador according to 2 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I interviewed at Concentrix (Aydūn, Irbid Governorate)
Interview
Apply to the website and then wait till you get a reply by email considering your rejection or if there will be an interview round. There’s also an open day where you can go to the site and hand them out your CV and be interviewed immediately.
I applied online. The process took 2 weeks. I interviewed at Concentrix (Bogotá, Bogota) in Sep 2021
Interview
General questions to check english level, nothing technical nor difficult. They do afterwards an internview with a psycologist and a manager from the campaign. It is normally a role play where they pretend to be a customer and you need to play as a cs rep
I applied online. The process took 2 days. I interviewed at Concentrix (Cebu City) in Jan 2025
Interview
interview process took 2 days. it's easy to get accepted as a newbie just familiarize yourself with mock calls and sales, the interview is probably much easier for people with experience though.
Interview questions [1]
Question 1
Concentrix interview questions cover behavioral, situational, and technical topics, focusing on customer service skills like handling angry customers, strengths and weaknesses, and professional experience.