Discover interview questions

I gave Discover my resume during a career fair, and got contacted with directions on how to apply for an interview. The application process was very straightforward, but the interviews were extremely difficult. There were two 30-minute interviews back-to-back, one analytical and the other more creative. The creative one was more conversational, but the analytical interview asked hard-hitting questions. Be prepared.

The interviewing process consisted of three parts: an online assessment to verify you have the basic skills the job requires, a phone interview used by Discover's hiring department to get a feel for the individual's personality, and finally, an in-person, on-site interview where you will get the opportunity to listen to phone call conversations with customers you will be having, and giving your opinion on them, giving the hiring representative a chance to determine if you share the same views and values in customer care as the company does.