The process took 2 days. I interviewed at Discover (Riverwoods, IL) in Nov 2010
Interview
I interviewed at Discover for their OLP position. It began with a dinner with other applicants one night followed by a day-long interview the next day. It consisted of 3 1:1 interviews, all behavioral questions from the ones I spoke with. Had a panel discussion about Discover and their attempts to be #1 in customer service. They wanted to hear some buzz words to illustrate that you've done your homework, i.e. Pulse Network or Diner's Club. Had lunch followed up by a presentation with a randomized teammates talking about customer service some more. I don't think I got the job because of this presentation. Cliffnotes: know everything Discover does that you think helps them achieve better customer service.
I applied online. The process took 4 weeks. I interviewed at Discover (Houston, TX) in Nov 2010
Interview
First contact with recruiter manager was excellent.
Second phone interview with hiring manager was indeed enjoyable.
Last panel interview was excellent, but they were looking for someone with Mexican banking experience.
The process took 3 weeks. I interviewed at Discover (Riverwoods, IL) in Nov 2010
Interview
The interview process consisted of:
-On campus Interview: 30 minutes behavioral, 30 minutes case study
-On-site 2nd Round: Group presentation, lunchtime panel discussion with four or five other candidates, 3 30-minute 1 on 1 interviews
Overall, not too bad...just be yourself and make sure you show interest in the company and understand the financial services industry well.
Interview questions [1]
Question 1
Who is your favorite leader and why? Do you have any qualities that this leader has?