Customer Service applicants have rated the interview process at Foundever with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Foundever as a Customer Service according to 1 Glassdoor interviews include:
Group panel interview: 100%
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They called me and it was late and they put me on hold. They emailed me ten times she did not seem like she was asking standard questions. Complained about her computer asked me to go on camera but did not have her camera on for me to speak with her
Interview questions [1]
Question 1
Did I have full availability including evenings nights and weekends
The process took 1 week. I interviewed at Foundever (Exeter, England) in Oct 2018
Interview
Smooth and efficient interview process, containing a competency based section, case study and basic background questions. First walking through CV and career history before diving into the competency based questions. Case study was a simulation of dealing with a difficult customer.
Interview questions [1]
Question 1
Tell me about a time you dealt with a challenging customer
I applied online. The process took 1 day. I interviewed at Foundever (Rabat) in Nov 2021
Interview
went very well and quite easy, the interviewer was very friendly and approachable greeted me with a smiley face the vibe was good. the questions were mostly in English and quite the open type of questions