I applied online. I interviewed at General Dynamics Information Technology (Barbourville, KY) in Mar 2016
Interview
The company requires that you upload your resume online. You are given a mock call to take along with typing at that time. Accuracy is more important than speed. A full background and credit check is performed by the FBI. You must submit to a drug test. The process can take 2 weeks to 1 month to complete on average.
Interview questions [1]
Question 1
Have you ever had any conflicts with another employee at any of your previous jobs? You don't have call center experience, how can your previous jobs apply here?
I applied through an employee referral. The process took 1+ week. I interviewed at General Dynamics Information Technology (Phoenix, AZ) in Mar 2012
Interview
A joke. The interviewer read me 3 questions from a prepared script and asked me to read a scripted response to a role play call. The interviewer had very little interest in what she was doing and it showed. After 3 questions I was deemed worthy of continuing in the process. (Me and anyone else who bothered showing up that day and could spell their name)