I applied online. The process took 1 week. I interviewed at H&M (Garmisch-Partenkirchen) in Jun 2025
Interview
Ich habe mich für einen Job beworben und ein paar Tage später eine E-Mail für ein telefonisches Interview bekommen. Sie haben nichts gefragt, wir haben einfach nur einen Termin für ein persönliches Gespräch vereinbart. Das Vorstellungsgespräch war angenehm, und es waren zwei Personen anwesend. Sie haben nicht viele Fragen gestellt – ich sollte nur etwas über mich erzählen, und ich durfte Fragen stellen, wenn ich wollte.
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Interview questions [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
