I applied through a staffing agency. The process took 2 weeks. I interviewed at Infosys (Noida) in Sep 2025
Interview
The first round was virtual, where I was asked about my work at my current organization, the ServiceNow modules I’ve worked on, and some technical questions. They also asked about my learning process and the sources I use. I was expected to have in-depth knowledge of the projects I’ve worked on.
The second round was face-to-face and included both technical and managerial questions. They wanted to assess whether I could handle a senior role and work directly with clients, including tasks like requirement gathering and coordination.
Interview questions [1]
Question 1
Explain the ITAM module process and describe the challenges you faced while implementing HAM Pro.
I applied through college or university. The process took 4 months. I interviewed at Infosys (Hyderabad) in Jul 2021
Interview
Medium level interview with technical questions and communication skills also matters alot.Good communications with good technical knowledge helps in clearing interview smoothly.
Technical knowledge is must for any interview inorder to crack easily
I applied online. The process took 5 months. I interviewed at Infosys in Sep 2022
Interview
Basics and scenario based questions from Apex codes(triggers, batch etc). Also basic salesforce ecosystem questions. Good practices for writing apex codes and how to avoid hitting governor limits. When to and not to use flows/workflows/process builders