Lufthansa Group Customer Service interview questions
based on 4 ratings - Updated Jul 29, 2024
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
50%
Applied online
Applied online
25%
Employee Referral
Employee Referral
25%
In Person
In Person
Interview search
4 interviews
Lufthansa Group interviews FAQs
Customer Service applicants have rated the interview process at Lufthansa Group with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Lufthansa Group as a Customer Service according to 1 Glassdoor interviews include:
Phone interview: 33%
Other: 33%
Skills test: 33%
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I applied online. I interviewed at Lufthansa Group in Jul 2024
Interview
I was interviewed only by one person, only in German for a position that requires multiple language skills. There was no IT testing either. I did not feel welcome, did not feel respected because I had worked for several years in a similar position for the same company, but felt discriminated against and humiliated because of my origin.
Interview questions [1]
Question 1
One of the bizarre questions was why I wanted to come to this part of Germany to work?
I applied online. I interviewed at Lufthansa Group (Istanbul) in Apr 2023
Interview
Zu erst wurde ich von einem Mitarbeiter angerufen Wenn ich morgen zu meinem Lebenslauf gefragt hat danach habe ich mit der Personalabteilung telefoniert und ein Bewerbungsgespräch geführt Was wurden Fragen auf Deutsch in Englisch gestellt
I applied in-person. The process took 1 day. I interviewed at Lufthansa Group (New York, NY) in Sep 2015
Interview
Very basic interview with questions on on other past job experience. Very vague concerning job expectations and duration. Mostly housekeeping types of issues discussed. Interview was over very quickly.
Interview questions [1]
Question 1
No difficult questions asked except concerning availability to work.