I applied online. I interviewed at Primark (Leicester, England)
Interview
I applied online and afterwards there was a 15 mins assessment to fill in. Was offered interview about 2 weeks after I applied, via email. On the interview day I reported to customer services and one of the staff led me into the canteen to wait. Was called for interview few mins later. Lovely lady easy to talk to. Most of q's were:
Tell me a time when you gave exceptional customer service?
Rate your communication skills 1 to 10 (10 as best) and why do you think you have excellent communication skills?
What do you think is needed for exceptional communication skills?
Tell a time where you performed very well in your previous jobs?
Interviewer then Talked about salary, uniform, hours I can/cannot work, what the role involves.
And asked for any q's I may have.
Interview questions [3]
Question 1
Went through my CV and asked questions about my education and employment history.
They asked around four typical STAR interview questions that are simple to answer with prep and it lasted about ten to fifteen minutes. It was overall good and very relaxed.
Interview questions [1]
Question 1
Teamwork question that was asked in the star format
There’s an exam first at home then an in person interview, it’s one manager interviewing you and it’s quite short, they don’t ask too many questions just know your CV and being able to work flexible hours helps
Interview questions [1]
Question 1
They asked about previous experience, and how to handle certain situations with customers, also about flexibility
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?