I applied online. The process took 1+ week. I interviewed at Primark (Bury, North West England, England) in Jun 2015
Interview
good informal interview, I went to customer service and asked for the person interviewing me, they sent me to the canteen to wait for them, then when the interviewer arrived she made me feel less nervous and anxious. she took me to a meeting room where she asked me questions such as 'tell me a time you have delivered excellent customer service' and then she wrote it on a piece of paper, then i was given scenarios and asked what i would do in this situation- my scenario was a woman is busy and doesn't have time to use the fitting rooms, what do you do? the interview ended and my mind was at ease after the informal interview had concluded.
Interview questions [1]
Question 1
'Name a time when you delivered excellent customer service'
'Name a time when you have handled cash'
'Name a time when you have had to work as part of a team'
They asked around four typical STAR interview questions that are simple to answer with prep and it lasted about ten to fifteen minutes. It was overall good and very relaxed.
Interview questions [1]
Question 1
Teamwork question that was asked in the star format
There’s an exam first at home then an in person interview, it’s one manager interviewing you and it’s quite short, they don’t ask too many questions just know your CV and being able to work flexible hours helps
Interview questions [1]
Question 1
They asked about previous experience, and how to handle certain situations with customers, also about flexibility
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?