I applied online. The process took 2 weeks. I interviewed at Publix in May 2019
Interview
Multiple interviews, slower process. Needed to have face to face with multiple hiring managers. The interviews themselves with typical customer service related questions, and how you would deal with different scenarios.
Interview questions [1]
Question 1
What do you look for in customer service? How would you provide premier customer service?
I applied online. The process took 2 weeks. I interviewed at Publix in Apr 2017
Interview
Very simple process, discussed why I wanted to work at publix. Asked about how others would describe me, as well as what pay I was looking for. Overall, a great experience I would say.
Three face to face interviews with managers at each level. Managers examined answers, facial expressions, body language, and overall attitude and responses when faced with a variety of questions about scenarios that may arise.