Publix interview questions

Easy interview, was asked numerous questions about how I would approach customer situations, what my personal approach to customer service is, and my experience and how it relates to the job (and any areas of interest within the store). Very laid back process, had a great conversation with the manager. Despite my great conversation with the manager (one of the best interviews I've EVER had) I NEVER heard back from Publix, even when I was told I would hear back within a week. I called the store to check on the status each week for almost a month, and they told me to stop calling. I have to this day not yet received even an email confirming that I was not chosen for the job. Really disappointed in Publix in how this was handled because I would have loved to have worked there. This is coming from a person who is native to Lakeland (Publix's HQ office location). I really didn't think Publix would completely ghost me, a simple email would have been nice. Again, severely disappointed in how they handled this and it really isn't the "Publix way" from how they present themselves to customers as well as to interviewees.