I applied online. The process took 4 days. I interviewed at Publix (Columbus, GA) in Mar 2025
Interview
Basic. I submitted my application and received an e-mail scheduling my interview. Upon arrival, I was escorted by a Customer Service rep to the Store Manager's office. I waited for around 20 minutes. The interview itself took about 10.
Interview questions [1]
Question 1
"What do you think of the phrase, 'the customer is always right'?"
They asked normal questions and good conversational interview. Not much technical questions and more on your resume. They have multiple interviews and each time it was straight forward. No curve balls.
Interview questions [1]
Question 1
Specific questions about my resume and previous jobs.
I applied online. The process took 1 week. I interviewed at Publix (Fort Walton Beach, FL) in Oct 2025
Interview
It was a two-part interview with two different departments. I thought both went well, but one of the interviewers was unprofessional in that they bragged about being late regularly and that they did not have clear expectations for their team on timeliness, attendance, or cooperation.
Interview questions [1]
Question 1
About a time with a difficult customer, how I handled it. Another question was about what customer service means to me.