I applied through an employee referral. The process took 2 months. I interviewed at Qualtrics (Provo, UT) in Feb 2021
Interview
Six interviews over the course of two months. First was with the recruiter. Then I met individually with three managers of different teams, all within the finance org with the exception of one who was in Customer Success. I also interviewed with the team lead. The last interview was my manager. Each interview lasted 30-45 minutes. The recruiter was very flexible and wanted to work around times that were convenient for me. Once I passed each interview, the recruiter would set up another interview for me, which would take about one week to set up.
Interview questions [10]
Question 1
Tell me about yourself, your background, and how you heard about Qualtrics. (Each interviewer wanted to take time to get to know me as well as share information about their role.)
What is the most memorable customer service experience you've ever had? Tell me about what sets it apart and how you apply what you take away from that to future customer interactions.