I applied in-person. The process took 2 weeks. I interviewed at RBC (Toronto, ON) in Jun 2016
Interview
transparent learning process
easy going enviorment interviewer was very encouraging. 2 interview asking normal question. runs for 3o min. over all good experience. glass door review are helpful. RBC is very good organisatipn
I applied online. The process took 4 months. I interviewed at RBC (Mississauga, ON) in Oct 2016
Interview
Applied to the job posting on June 21st 2016. I was then invited to complete an assessment on June 23rd as I did just that the very same day. On July 15th that an HR rep from RBC got in touch with me through email stating my assessment was successful and that I would be moving onto the next stages (phone interview) scheduled for July 23rd, where I did the 15 minute phone call interview (very generic questions about availability, why I am leaving my current job, and what skills I can bring to the table that match this 'banking advisor' role). The recruiter stated they would get back to me within 3 weeks. IT WASN'T UNTIL OCTOBER 11th !! that I heard from them saying they would like to conduct a webcam interview. The webcam interview was more in-depth and detailed outlining behavioural & situational based questions from past experiences and jobs. Heavily focused on a team work and Sales background, upselling/cross-selling. Not so much customer service. Towards the end of the webcam interview, the recruiter said I'm selected for the next stage which is the group interview on October 13th. That's where it kind off went down hill for everyone/the group. The group interview lasted 3 hours. 1st component was to partner up with someone and let the RBC recruiters (panel of 6) why your candidate would be the best fit for this position. After conversing with your partner for 5 minutes you would have to learn their skills, hobbies, past work/job related experiences, and pitch them to the panel. 2nd round was blindly picking an item from a bag the panel had provided and gathering only 2 minutes to come up with ideas on how to market and sell the item. The panel would ask really pathetic, idiotic questions and grind you to the core about why they should choose your product over anything else. Products you had to sell included toothbrush, photo album, teddy bear, etc. 3rd round was a simulation of a customer that called over then phone (robotic obviously) and wanted to pay bills, make payments on loans, etc. We had 2 minutes to analyse the customers products/banking history and pitch to them RBC's products if we saw suitable. THE WHOLE PROCESS WAS REALLY ASININE TO SAY THE LEAST. WASTE OF TIME, WORTHLESS PROCESS, 5/6 WERE SIMPLY A HORRIBLE PANEL OF JUDGES (the only woman out of them was nice/humorous/professional in my humble opinion), list goes on. A week later I got a call stating I wasn't selected for the role. In my group interview there were 8 candidates, and on the day before there were 15 candidates from what I was told. Out of the 23 candidates that were present at the interview, only 10 got selected. Word of advise RBC, for $17.30/hour and an immense sales pressure, you really don't need to be screening candidates so much. That's what resume's/assessments/phone interviews/ and web cam interviews are for. Or else scrap all those out and move on right ahead to the group interview. Again, for $17.30 an hour, really?
Interview questions [1]
Question 1
After gathering 2 minute's worth of idea's to pitch a regular Oral B tooth brush.
What makes this brush different and why should we buy it as opposed to other brands on the market?
Sell me this tooth brush, what are the advantages and disadvantages?
I applied through a recruiter. The process took 4 weeks. I interviewed at RBC (Vancouver, BC) in Sep 2016
Interview
I applied through a Recruiter. Process took 4+ weeks. First interview was Telephonic at the end of which the recruiter told me she would get in touch with me the following week to set up a time for the interview with the hiring manager. Still waiting for the recruiter to get back to me.