RBC Sales and Service Representative interview questions

I applied online for this position and got an email to do simulation test, after That I received and email to schedule a phone interview after the interview have been scheduled they called me on the day of the phone interview and hour earlier telling me that they need to reschedule I said that's fine. We rescheduled to the next day same time, next day came and no one called. I emailed the person that I was talking to she said "Oh we are 2 people working on hiring the other girl should've called you am going to follow up with her and keep you posted". After couple days I didn't hear from her I emailed her asking her about what happened. She has an automated reply that she is away for vocation anything important contact the other girl, so I did and no reply of course. After she came back from her vocation I emailed her again to follow up no reply (SO UNPROFESSIONAL). after 2 weeks I received an email from someone else that they want to do a phone interview with me. Am like okay and we had the phone interview. I felt that they just did the phone interview just to not look unprofessional.

Applied online, was asked to complete online questionaire, had a phone interview and then in person interview. Both phone and in person interview were straight forward. Easy questions about my previous experience and my career goals.