Sun Life Customer Service Representative interview questions

First step was a phone interview with a HR representative recruiter regarding the position. Next was a one on one onsite interview with the Assistant Vice President of the Group.

It started with an over the phone screening interview with very basic questions, such as "Why would you choose to work with Sunlife Financial?", "What do you consider your strengths and weaknesses to be?". After doing good in that I was invited in to meet with an HR representative for the first interview. I was later invited back for a second interview with the department head and another HR Rep.