I applied online. I interviewed at T.K. Maxx in Sep 2015
Interview
The process was quite straight forward one to one with hiring manager, had to explain why I wanted to work for this company, any experience in being a team member/working in a customer service environment, list 3 of my strengths and weaknesses.
Interview questions [1]
Question 1
Tell me a time when you had to deal with a difficult customer.
Standard interview questions (past experience, what you're currently up to, availability) and a brief chat to get to know your character. Relaxed environment, one on one chat. They asked me questions based on my CV, e.g. what my previous roles were like and how I think it relates to TK Maxx.
Interview questions [1]
Question 1
What prior experience have you had that makes you think you're a good fit for this role?
It was a group interview with fairly generic retail scenarios. It was straight forward and pretty relaxed, not intense at all. You can bounce off from other answers in the room!
Group interview then individual interview. It was easy. They asked questions and wrote it down on a white board. Individual interview was asked a tough situation ive been in and the solution.