I applied in-person. The process took 3 days. I interviewed at T.K. Maxx (Torquay, England) in Oct 2016
Interview
A phone interview happened first, where I was aksed very brief questions about previous emplyment and a few simple questions about certain situations, i.e. customer service. Then when you are accepted to come in to the store for an interview the first thing is a questionnaire to fill out, which tests your personality and skills. The questionnaire is quite tricky; I was told that only 35% of people pass it. If you pass that then you recieve a 1-1 interview, which was much easy than the questionnaire and very relaxed; they care more about you as a person rather than what skills you possess.
Interview questions [1]
Question 1
How do you cope in a situation where you need to do two things?
Standard interview questions (past experience, what you're currently up to, availability) and a brief chat to get to know your character. Relaxed environment, one on one chat. They asked me questions based on my CV, e.g. what my previous roles were like and how I think it relates to TK Maxx.
Interview questions [1]
Question 1
What prior experience have you had that makes you think you're a good fit for this role?
It was a group interview with fairly generic retail scenarios. It was straight forward and pretty relaxed, not intense at all. You can bounce off from other answers in the room!
Group interview then individual interview. It was easy. They asked questions and wrote it down on a white board. Individual interview was asked a tough situation ive been in and the solution.