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      TELUS Digital

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      Customer Service Interview

      Oct 14, 2021
      Anonymous Interview Candidate
      Guatemala
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at TELUS Digital (Guatemala) in Oct 2021

      Interview

      Me llamo 30 minutos tarde de lo agendado y solo me pregunto una sola pregunta para descartarme. Honestamente la que me llamo era una mediocre, sin embargo agende otra entrevista

      Interview questions [1]

      Question 1

      Why do you want to work at telus?
      Answer question

      Other Customer Service Interview Reviews for TELUS Digital

      Customer Service Interview

      Dec 13, 2025
      Anonymous Interview Candidate
      El Salvador
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at TELUS Digital (El Salvador) in Nov 2025

      Interview

      Proceso rápido, un día después de ser referida fui contactada para una entrevista. Luego de la primer entrevista se me agendó otra entrevista por Google Meet para el día siguiente, en la cual se discutieron cosas como flexibilidad de horarios, preferencias hacia cuentas, etc.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question

      Customer Service Interview

      Sep 12, 2025
      Anonymous Interview Candidate
      Taguig
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at TELUS Digital (Taguig) in Mar 2025

      Interview

      Long process and it take more than 1hour and we really had so hard time taking the assessment. Basic question, how will you contribute to the company. Why i choose this industry

      Interview questions [1]

      Question 1

      Tell me about yourself and give me some personal background
      Answer question

      Customer Service Interview

      Dec 12, 2024
      Anonymous employee
      Sofia,
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TELUS Digital (Sofia, )

      Interview

      Easy , understandable The interview was through zoom meetings Clear information about the job description, location , salary ruled , relocation And accommodation. The staff and management looks amazing and im interested to start there .

      Interview questions [1]

      Question 1

      How you can handle customers complains?
      1 Answer